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Password Recovery

Password recovery and reset to access the platform.

Soporte avatar
Written by Soporte
Updated over 3 months ago


Summary of steps to perform password recovery.

  1. Enter the NUPAV website to log in

  2. Select the reset password button

  3. Click on the link sent to your email

  4. Enter your new password

  5. Log in to the platform


For a successfull password recovery follow the recomendations below.

  1. Make sure to enter the correct email address with which you are registered on our platform, otherwise it will not be possible to perform your password recovery

  2. You must have access to your personal email to receive the recovery link

  3. Always check your inbox and spam folders



Step 1

Enter the NUPAV website to log in as an user

Then click on the button below Reset Password


Step 2

In the following box message, enter your user email address to receive the reset link

Then, click the button below Reset password



Step 3

In this stage, a link has sent to your email address

Please go and check your inbox where you will find the link to reset and recovery

Click Close

Step 4

You must receive a link like the one below in your email inbox folder

Click on it to redirect to out platform

Step 5

To finish, enter your new password and click Save


Step 6

Password recovery has been successfully changed

Congratulations, you can now log inwith your new password




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